Front Office cum Client Relations Executive BBA / MBAKochi, KeralaEXP :3 years and aboveSR :2 L PA-2.5 L PA 24-07-2017

Job Summary

Overall responsibility for all Front Office job and other administrative and HR related work assigned. Also responsible for communication and follow up with Clients.


Job Description

Front Office: Front Office Administration. To attend Telephone calls (Incoming & outgoing) Maintaining Inward & Outward registers. Co-ordination with internal as well as external customers / clients. General Administration: General Housekeeping facility management. Issuing stationary materials to employees General co-ordination & correspondence HR : Employee Attendance record reporting for the same to HR. To assist HR dept. regarding Job Posing and Resume Search . Co-ordination with all Placement Agencies regarding man power requirement. To arrange interview schedule in co-ordination with concerned HOD and Placement Agency. To maintain records of all resumes received and other required database. Client Relations: Generation and development of qualified leads for the sales team and fixing an appointment with the client. Primarily handling outbound telemarketing, introducing the company and the products to the prospective clients, coordinating with email and mailing efforts across all sales channels. Inbound call handling in response to online enquiries and other marketing activities. Coordinating with marketing and sales team and assist in event follow-up and mail campaigns.


Job Qualification

 BBA / MBA - HR & Marketing


Skills

Strong administration skills.

Familiarity with business software such as Microsoft Office.

A high level of confidentiality.

Excellent interpersonal and customer-facing skills.

Strong communication skills, both written and verbal.

The flexibility and willingness to learn.

Enjoy working with people.

Tact and diplomacy.

The ability to work as part of a team.


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